Setting up your account

Updated April 21, 2026

Welcome! This page covers the first 10 minutes after you sign up or accept an invitation.

1. Confirm your email

Click the verification link we sent you. Until your email is verified, you can't receive notifications.

2. Set a strong password

We enforce a minimum of 12 characters with mixed case, numbers, and a special character.

3. Turn on two-factor authentication (recommended)

Go to Account Settings → Security and scan the QR code with an authenticator app (1Password, Authy, Google Authenticator). Save your backup codes somewhere safe. See Setting up 2FA.

4. Fill out your profile

Under the Profile menu in the top right:

  • Add a phone number so you can receive SMS notifications (optional but recommended for workers).
  • Set your timezone so event times display in your local clock.
  • Upload a headshot if you're a worker — it appears on the staffing board for schedulers.

5. Check your notification preferences

Account → Notification Preferences lets you pick which events reach you and through which channels (email, SMS, in-app, push). Workers typically leave SMS on for shift offers; see Opting in to SMS for the consent flow.

What's next