CrewCall uses role-based access so each person sees only what they need. Your role is tied to your organization — if you belong to two orgs you can have different roles in each.
Roles at a glance
| Role | What they can do |
|---|---|
| Owner | Full access. Can delete the organization and change billing. One per org. |
| Admin | Everything the Owner can do except delete the org. |
| Scheduler | Create and staff events. Message workers. Cannot change billing or invite admins. |
| Viewer | Read-only access for people who need visibility but not control. |
| Worker | Appears on the staffing board, receives offers, sets availability. Does not see other workers' personal info. |
Switching views
If you're both a scheduler and a worker in the same org (you sometimes work shifts you also staff), a Manager / Worker toggle appears in the top navigation. Use it to flip between the scheduler dashboard and the worker dashboard without signing out.
Changing someone's role
Admins and Owners can change roles on the Team Members page under the Admin menu. Demoting yourself to a non-admin role requires another Owner or Admin to restore your access, so take care.